Event Ticketing Manager

Looking for a ticketing role at one of the world's most iconic venues?

Want to work for an employer named in The Sunday Times Best Places to work 2024?

We're looking for an Event Ticketing Manager to join the Ticketing team at The O2, who are responsible for selling tickets for our events.

What you'll be doing:  

• Managing the full ticketing event cycle for your individual roster of shows. From manifest through to on sale and event day requirements to include ticketing settlement
• Be responsible for the movement of ticketing inventory between internal venue allocations and external 3rd party allocation to retain required venue sell through percentage.
• Monitoring of ticket sales and ensure these are maximised at all times for both on and off manifested inventory
• Liaising with Promoter ticketing departments and event organisers to ensure all their ticketing requirements are met.

What we're looking for:

• Someone with relevant experience in Ticketing in one of the following: Account Management or Client Services Manager or Ticketing Manager or Box Office role.
• Someone with demonstrable knowledge and understanding of ticketing systems and processes
• Someone with experience of working for another venue, ticket agent or for a Leading Concert Promoter
• Strong accuracy and attention to detail
• Ability to remain calm under pressure
• Strong Microsoft Office Skills

This is an excellent opportunity to play a crucial role in one of world's best venues. So ifyou're a ticketing expert and want to work with a dedicated team committed to delivering a Best-In-Class experience to our guests, why not apply now?

We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.

Where: You'll be based at The O2, Peninsula Square, London SE10 0DX. We offer flexible start times and welcome flexible working conversations. We work onsite 4 days a week and remotely 1 day a week. This role will include working some evenings and weekends.

So why apply?

Find out why our employees love working here: https://aegeurope.com/life-at-aeg/

Our benefits can be found here: AEG Benefits

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.