Skip to main content

Guest experience working group

AEV

  •  

tri

The Group's primary objective will be to enhance the overall guest experience at member venues. By combining diverse expertise from across departments, the working group will address key areas of guest interaction, from pre-arrival communication to post-event feedback, ensuring continuous improvement in service delivery.

Meet the co- chairs

2-featuredimage
Loading

The Guest experience working group aims to position our member venues as leaders in guest experience excellence.

Who is it for?

Membership of this group is open to all AEV members who work in a venue guest experience capacity. 

 


 

Member Venues